
Heartwarming Veterinary Success Stories in Plano, TX

Every day at Humane Animal Medical & Surgical Hospital, lives are changed for the better. From emergency surgeries to long-term treatment plans, our team has had the privilege of helping pets recover and thrive. These stories showcase the dedication of our staff, the resilience of our patients, and the powerful bond between people and their pets. We invite you to read these real experiences and see what compassionate veterinary care looks like in action.

Real Stories from Pet Owners in Plano
A Lifesaver for Our Pup – Dr. Carver is Truly One of a Kind!
We got our puppy in 2022, and when she was about nine months old, she started limping off and on. One evening, the limping became worse and constant, so I took her to the emergency vet. They did X-rays and told me she would need surgery, instructing me to keep her as still as possible and call a specialist in the morning.
The next day, I was devastated to learn that the only vet in the DFW area who performed this particular surgery was on vacation for a month—and the procedure would cost $20,000. When I asked what to do in the meantime, I was told to keep my energetic 9-month-old puppy crated and immobile for a month. That didn’t seem like an option.
For three days straight, from sunrise to sunset, I called every vet I could find in Texas and Oklahoma. No one would do the surgery. I reached out to A&M and OSU’s vet schools—A&M couldn’t confirm if they could help without an exam, and the earliest appointment was a month away. OSU couldn’t do it at all. I was running out of options and hope.
Then I found Dr. Carver—our earth angel. Not only was he willing to perform the surgery, but he was genuinely excited to do it, and his enthusiasm was contagious. From the moment we connected, I felt completely at ease, knowing he and his staff would care for our girl like she was their own.
Her surgery was a huge success! Her leg looks slightly different if you look closely, but watching her run, you’d never know she underwent such a major procedure. Since then, we’ve trusted Dr. Carver with all her check-ups, sick visits, and even boarding. She loves it there so much that she never wants to leave!
I will forever be grateful that we found Dr. Carver. He’s not just a vet—he’s a miracle worker who truly cares.
Client Love The Welch Family
"We were introduced to The Human Animal Hospital 5 years ago and would never trust anyone else with our furry family members. Dr. Carver and his team not only provide excellent care but do so with honestly and integrity. They consult with you on what's in the best interest of your pet and only provide medical care that is necessary. If you are looking for a team to rely on for your beloved pets care, know that they will treat them like their own and give you nothing but the very best. Our family is forever grateful to Dr. Carver and his team at Humane Animal Hospital. We will remain loyal to their dedicated care."
